Terms & Conditions

Last updated: 06 August 2026

Terms & Conditions

Effective Date: 01/07/2026

Welcome to THENEXIN ("Company", "we", "our", or "us"). These Terms & Conditions govern your use of www.thenexin.com and the purchase of products from our website.

By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. Eligibility

By using this website, you confirm that:

1. You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
2. You have the legal capacity to enter into a binding agreement.
3. The information you provide is accurate and up to date.

2. Account Responsibility

If you create an account, you are responsible for:

1. Maintaining the confidentiality of your login credentials.
2. Restricting unauthorized access to your account.
3. All activities carried out through your account.

Please notify us immediately if you suspect unauthorized access.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and specifications accurately.

However:

1. Actual colors may vary due to screen settings and lighting.
2. Minor variations in stitching, print placement, or fabric texture may occur.
3. Product measurements may vary slightly due to manufacturing tolerances.

Such variations shall not be treated as defects.

4. Pricing

1. All prices are displayed in Indian Rupees (INR).
2. Prices include applicable taxes unless otherwise stated.
3. Shipping charges, if applicable, are displayed during checkout.
4. We reserve the right to modify prices without prior notice.

If a pricing error occurs after an order is placed, we may cancel the order and issue a full refund.

5. Orders

All orders are subject to:

1. Product availability
2. Payment verification
3. Fraud screening
4. Acceptance by THENEXIN

Receiving an order confirmation does not constitute final acceptance of the order.

We reserve the right to refuse or cancel any order at our sole discretion.

6. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation is no longer possible.

Eligible returns after delivery will be governed by our Return & Refund Policy.

7. Shipping

We currently deliver within India.

Estimated timelines:

1. Order Processing: 1–2 Business Days
2. Delivery: 3–7 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, strikes, government restrictions, or other unforeseen events.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy.

Customers are advised to read that policy before placing an order.

9. Payment

We accept payments through secure third-party payment providers including:

1. Razorpay
2. PayU
3. Cash on Delivery (where available)

We do not store your card details, CVV, UPI PIN, or banking credentials.

Payment failures caused by banks, payment gateways, or network issues are outside our control.

10. Promotional Offers

Coupons, discounts, promotional campaigns, and limited-time offers:

1. Cannot be exchanged for cash.
2. May not be combined unless specifically stated.
3. May be modified or withdrawn without prior notice.
4. Are subject to their individual terms.

11. Intellectual Property

All website content including but not limited to:

1. Brand Name
2. Logo
3. Graphics
4. Product Designs
5. Product Images
6. Videos
7. Website Design
8. Text
9. Source Code (where applicable)
10. Icons
11. Layout
12. Trademarks

are owned by or licensed to THENEXIN and are protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, sold, or used without prior written permission.

12. User Conduct

You agree not to:

1. Violate any applicable laws.
2. Upload malicious software or viruses.
3. Attempt unauthorized access to our systems.
4. Interfere with website functionality.
5. Use the website for fraudulent purposes.
6. Copy or misuse website content.

Violation of these terms may result in suspension or termination of access.

13. Limitation of Liability

To the maximum extent permitted by law, THENEXIN shall not be liable for:

1. Indirect losses
2. Incidental damages
3. Consequential damages
4. Loss of profits
5. Loss of business opportunities
6. Data loss
7. Delivery delays beyond our reasonable control

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

14. Disclaimer

The website and its content are provided on an "as is" and "as available" basis.

While we strive for accuracy, we do not guarantee that:

1. The website will always be uninterrupted.
2. The website will be error-free.
3. All information will always remain current.
4. The website will be free from technical issues.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

16. Third-Party Services

Our website may integrate services provided by third parties, including payment gateways, courier companies, analytics providers, marketing platforms, and communication services.

We are not responsible for the policies or practices of these third-party providers.

17. Force Majeure

THENEXIN shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

1. Natural disasters
2. Floods
3. Fires
4. Pandemics
5. Government restrictions
6. Strikes
7. Transportation disruptions
8. Internet outages
9. Power failures

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.

19. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

The revised version will be published on this page with the updated Effective Date.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

THENEXIN

Email: info@thenexin.com

WhatsApp: 9024104127

Support Hours: Monday–Saturday | 10:00 AM – 7:00 PM (IST)

Website: www.thenexin.com